Samsung Washer Error Code 5E Fix: Step by Step Troubleshooting Guide
Introduction: Quick overview and what you will learn
If your laundry ends in a puddle and a blinking code, you want a fast, reliable fix, not guesswork. Error code 5E means the washer cannot drain water properly, usually due to a blocked hose, clogged pump filter, or a failing drain pump.
This samsung washer error code 5e fix guide walks you through practical steps you can do at home. You will learn how to check and straighten the drain hose, clear the pump filter and remove coins or socks, test and clean the drain pump, rebalance loads, run a diagnostic cycle and reset the machine, and when to replace parts or call a technician. Follow the steps in order, and you can often fix the problem in under 30 minutes.
What the Samsung error code 5E actually means
When a Samsung shows 5E or SE it means the washer cannot drain water. The machine detects water left in the tub, then pauses the cycle and flashes 5E to protect against overflow and damage. On most models the code appears on the digital display and may be accompanied by blinking cycle lights, so it is hard to miss.
Common causes are simple and easy to visualize, for example a sock stuck in the pump filter, a clogged lint trap, a kinked drain hose behind the machine, or a blocked house drain. If the pump cannot move water out, the controller forces a stop and waits for you to fix it. That behavior is exactly why a correct samsung washer error code 5e fix starts with inspecting the filter, hose, and pump area.
Common causes of error code 5E
Error code 5E usually means the washer cannot drain. That can come from a few predictable places, so you can narrow the problem fast.
Clogged pump filter. Lint, coins, socks and hair collect in the filter behind the lower front access panel. If the tub still holds water and the pump hums, remove the filter, clear debris, and test a drain cycle.
Drain hose blocked or kinked. Check the hose from washer to wall drain, and the standpipe itself. Blow through the hose, straighten any bends, and remove clogs at the trap or laundry sink. Small toys and fabric softener buildup are common offenders.
Pump motor or impeller failure. If the pump makes no sound at all, or you can feel the impeller is seized, the pump likely needs replacement.
Installation issues. If the drain hose is installed too high, or the trap is obstructed, water will back up. Also inspect for ice in extreme cold.
These are the typical culprits to rule out when searching for a samsung washer error code 5e fix.
Quick checks to run before you start repairs
Before you start disassembling anything, run three quick checks that fix most Samsung 5E error cases.
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Power reset. Unplug the washer or flip the breaker, wait 60 seconds, then press the power button for five seconds to discharge residual power. Plug it back in and run a drain or spin cycle. Often the control simply needs a reboot.
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Drain hose position. Ensure the hose is not kinked, crushed, or pushed too far down the standpipe. Leave a 2 to 3 inch air gap inside the drain, and make sure the hose height follows the washer manual. A misrouted drain hose triggers the 5E error.
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Filter access door. Open the lower access panel, place a towel and shallow pan under the filter, then remove the filter cap. Clear lint, coins, and small debris that block the pump. Replace the cap securely before testing your samsung washer error code 5e fix.
Step by step fix: Clear the drain pump filter
Unplug the washer and shut off the water, then prop the front lower access panel open or remove it on older models. The drain pump filter sits behind a small door at the bottom front. Have a shallow tray, old towel, and gloves ready, because water will spill when you open the filter cap.
Place the tray under the cap, turn the cap counterclockwise slowly to let water drain into the tray, then fully remove the cap. Pull out the filter screen and inspect the impeller area for coins, socks, hair, and lint. Use a soft brush and running water to clean the mesh and the housing. If debris is stuck, loosen it with pliers gently; do not force metal tools into the impeller. Check the O ring for cracks and reseat it snugly when you replace the cap.
Reassemble, restore power and water, then run a drain and spin cycle or a quick rinse. Signs the samsung washer error code 5e fix worked are complete draining, no standing water, the 5E error cleared, and a quieter pump. If the filter is repeatedly clogged, inspect the drain hose or call a technician.
Step by step fix: Inspect and clear the drain hose and plumbing
First, unplug the washer and turn off the water supply. Place a towel and a shallow bucket behind the machine, then slide it away from the wall so you can reach the drain hose. Most Samsung washers use a worm gear clamp at the hose connection, remove the clamp with a screwdriver, grab the hose and pull it free from the pump outlet or standpipe. Expect a little water, that is why the bucket is important.
Inspect the hose visually and by feel. Look for kinks, pinches, cracks, or soft spots. Run your fingers along the inside if you can reach, and flex the hose to see if it collapses. If the hose is crushed where it bends, or if you see splits or hardening, replacement is the best fix.
To check for clogs, detach the hose and run a garden hose or faucet water through it into the bucket. Water should flow freely. If it trickles, use a flexible drain brush or a straightened coat hanger to dislodge lint and debris, then flush again. For stubborn obstructions use a manual plumber snake, not chemical drain cleaners, they can damage the hose and pump.
Test household drain flow by pouring a bucket of water into the standpipe or utility sink where the washer drains; it should drain quickly without bubbling. Slow flow or backups mean a plumbing clog, not the washer. Replace the hose if it leaks, is damaged, or clogs repeatedly. Reattach, secure the clamp, plug in the washer, and run a short drain cycle to confirm your samsung washer error code 5e fix worked.
Advanced checks: Test or replace the drain pump
Start by unplugging the washer and turning off the water. Tools you need: a multimeter, Phillips and flat screwdrivers, pliers, a small bucket, work gloves, and a flashlight. Remove the front access panel or lower kick plate to reach the drain pump and filter.
Check for blockages first. Open the pump filter, catch water in the bucket, inspect the impeller for coins, socks, or hair, and spin it by hand. If the impeller is stuck or chewed up, that often causes the Samsung washer error code 5e fix.
Next test electrical continuity. Set your multimeter to ohms, disconnect the pump wiring, and measure across the two pump terminals. You should see some resistance, typically between about 20 and 200 ohms depending on model. Infinite or zero reads mean a bad pump. Replace the pump if the impeller is damaged, the motor is noisy, or the coil fails the continuity test.
Call a pro if the pump is hardwired, welded into the tub, the washer is under warranty, or you are uncomfortable with electrical testing.
Prevention tips to avoid future 5E errors
After you apply the samsung washer error code 5e fix, a few simple habits will stop it coming back. Clean the door seal and drain pump filter once a month, run a tub clean cycle with 2 cups of white vinegar or a commercial cleaner every 6 to 8 weeks, and wipe detergent residue from the dispenser after every few loads.
Avoid things that clog drains, like loose coins, tissues, heavy rugs, and pet beds. Put socks, bras with underwire, and shoes in mesh laundry bags. Use the correct detergent amount, too; excess suds can trigger drainage problems.
For hoses, follow the manufacturer drain height recommendation, secure the drain hose with a clamp, make sure the hose has a smooth slope to the standpipe, and replace worn hoses about every five years. These steps cut recurrence dramatically.
Conclusion and final insights
Fastest fixes first: clear the front access filter, inspect and straighten the drain hose, remove any visible blockages from the pump area, then run a drain and spin or reset the machine by unplugging for 1 minute. Those four steps solve most cases of samsung washer error code 5e.
Quick decision checklist, DIY versus pro:
DIY if the clog is obvious, the pump runs, and you can access the filter and hose with basic tools.
Call a pro if the pump is silent or grinding, water leaks, wiring looks damaged, or the error returns after a reset.
Still seeing the error? Note your model number, take a photo of the error, and contact an authorized Samsung technician or support for a fast, safe resolution.